From our own employees to workers and communities across our value chains, people are fundamental to how we create value and manage our impact. Our approach is based on responsibility, respect and long-term engagement.
Our own workforce
Owning the foundation
Safe, inclusive and engaging workplaces
We work to provide a safe and supportive working environment across our operations. This includes health and safety, inclusion and the overall employee experience.
We continuously develop our culture, strengthen leadership and create conditions for people to grow, contribute and perform.
Progress at a glance - our own workforce
Allan Hider
Global Director, People ＆ Organisational Performance
Real progress comes from combining clear expectations with long-term engagement – and working closely with the people behind our supply chains.
People in our value chain & communities
Extending responsibility
Working conditions in our value chains
We work with our suppliers to strengthen respect for human rights and improve working conditions across our supply chains.
This includes clear expectations, structured due diligence and ongoing engagement, supported by tools, training and collaboration across regions and raw material supply chains
Ensuring Accountability
Grievance Mechanisms and Whistleblowing
We believe that a truly safe and responsible culture depends on transparency and the freedom to speak up without fear of retaliation.
We provide secure, accessible, and confidential grievance channels for both our own workforce and external value chain partners. Every concern raised is investigated thoroughly, ensuring timely remediation, accountability, and continuous improvement across our operations.
Supporting communities
Long-term engagement beyond the factory gate
Our work extends beyond our direct operations into the communities connected to our sourcing regions.
We support initiatives that strengthen livelihoods, improve resilience and contribute to more sustainable supply chains – often in close collaboration with partners and local stakeholders.
Working across complex realities
Improving conditions for people in global supply chains requires more than policies and commitments. It involves addressing local challenges, building trust and maintaining long-term partnerships.
Progress depends on collaboration, transparency and the ability to continuously adapt how risks are identified and managed.
Progress at a glance - our value chain
Seng Bee Ng
Sustainable Multi-Oil Manager
Protecting human rights requires clear expectations, due diligence, and long-term collaboration. This is how we work to strengthen working conditions, safeguard livelihoods and land-related rights, and address concerns when they arise.
